Jan Askew
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Recent activity by Jan Askew-
I love your üsers comment - can I steal it :)
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The Spped of Trust is a truly insightful book about the power of trust in relationships and conversely the destructive effect of a lack of trust. It explains the impact and the requirements for tr...
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@Arctic1 your point is well made that we need to adjust our relationship approach to the other person... especially with the customer. As more customers use multiple platforms to communicate with ...
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When I have neglected my networking either because I couldn't afford the time or had little energy - I have seen the result in less sales. Networking does take time and effort but as with everythi...
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@andrewctn you're so right! A sickie is so tempting but we have the vision & passion to see past it as business owners. The key is in making people feel valued and valuable. It's often in the litt...
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A mistake we often make is adopting the marketing speak using phrases such as: target market Segmentation share of the wallet etc. Conspicuous by its absence is the word CUSTOMER... the person. Tr...
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South African sick absenteeism rates are between 3.5 and 6% - more than double the international norm. The estimated cost of absenteeism is R16 billion annually! (http://www.humancapitalreview.org...
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Suppliers are an integral part of our business. We literally cannot survive without them and yet so often the supplier relationship is fraught with unrealistic expectations and even unfairness. If...
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These sites discuss what it is that makes certain companies great places to work. To attract the right kind of employee we need to be attractive employers. small business can rarely compete on sal...
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Control control control. If you take your eye off the money it has a tendency to run away!