Guy Stehlik
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Activity overview
Latest activity by Guy Stehlik-
Guy Stehlik commented,
Have you ever had the guts to ask a client that is about to leave you what they really think of you and your business?And I use the word guts because it takes guts to ask digest and then learn fro...
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Guy Stehlik commented,
Marang the Relationship Matrix is something I learned outside of the hotel business at a company I worked at that had (and still has) the best relationships with it's clients I have ever come acro...
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Guy Stehlik commented,
Yes Marang Word of Mouth referral s the key to so many service related business success or failure particularly in the starting stages of evolving ones business. Be it hotels car rental catering e...
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Guy Stehlik commented,
https://www.helpscout.net/75-customer-service-facts-quotes-statistics/ One of the better articles around outlining the impact of customer feedback and the consequences of poor service and so much ...
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Guy Stehlik commented,
I hold firm and believe that execeptional experiences whilst they should and must take place as regularly as possible in the hotel business and in business in general are very difficult to maintai...
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Guy Stehlik commented,
I believe that so business is won and lost purely in the personal connection space. For certain business owners this comes naturally and they seem to be really good at it. For me as a more introve...
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Guy Stehlik commented,
There is so much reading material on this matter such a plethora of theory in this regard but I believe that HARD EVIDENCE is what is helpful for budding entrepreneurs and businessmen. Here we go ...