Sarah Murray
- Total activity 228
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 0
Comments
Recent activity by Sarah Murray-
For many years we’ve struggled to influence the language of the courts. Legal language is still very much how it’s always been – largely archaic Latin-heavy and pretty much impenetrable to non-exp...
-
We regularly bang on about lengthy terms and conditions in the hope that they’ll eventually disappear. But instead they seem to be getting longer and more and more absurd. Amazon is the latest cul...
-
Agreed use the simplest and most direct method of getting what you are trying to say across. I find that when people start using flowery and unnecessary language I tend to either stop listening an...
-
Yes and often It's the way a complaint is handled that makes or breaks the relationship. If I have a complaint with a particular company that is handled with humility and respect I am more likely ...
-
I feel that customer experience isn't just something that impacts your brand in the marketplace. It IS your brand! So what are you doing to deliver exceptional experiences to your customers?
-
I love the idea of giving clients a thoughtful gift! What a great way to build a personal relationship. I'm stealing that one @SylvesterFalata
-
I agree @SylvesterFalata the little added extra's also set you apart from the competition. It maytake a little more time and effort but so worth it to ensure a happy returning client. It's an espe...
-
True Sylvester I find more often than not nowadays businesses then to be innovators rather than inventors. There are so many products andservices that already excist but aren't as effective as the...
-
That's a good question! I think most entrepreneurs are born with that spirit however there have been many cases of people working in a corporate 9-5 lifestyle that have broken their mold and gone ...
-
Personally I wouldn't outsource it as it is my customers direct link to me to a piece of what is behind my food how I think etc. Coupled witht he fact that I really enjoy it I think it's important...