Andrew Smith
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Activity overview
Latest activity by Andrew Smith-
Andrew Smith commented,
Jim Collins highlights the importance of people and relationships which is a sign of the business age we are in. In the agricultural era power was in owning land. Once steam power and electricity ...
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Andrew Smith commented,
Here's another good resource: a book called Networking for those who hate networking. https://www.amazon.com/Networking-People-Who-Hate-Underconnected-ebook/dp/B00F9FKZLU/
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Andrew Smith commented,
“Consumer” is another dangerous label for our customers. It is a very one-directional word implying that whatever we put out as a company will be “consumed” without question. “Client” or “customer...
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Andrew Smith commented,
Having employees who want to come to work every day is a lofty goal and definitely worth striving for. But there are days that even I as the business owner feel like taking a “sickie”! The reason ...
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Andrew Smith commented,
There is a reality TV program called Grand Designs that follows the building and renovating of houses. In one episode a family is undertaking a very complex build in the heart of London and they p...
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Andrew Smith commented,
This is an excellent video about focusing on customer experience:https://www.youtube.com/watch?v=Xe3lFuk5nxo
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Andrew Smith commented,
Agreed but let's not single out online retailers. There are many horror stories of bad apples in resturants and shops who skim your credit card details. And of course the simple risk of your walle...
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Andrew Smith commented,
Creating video is now also very accessible for retailers and can often tell a story better than many words and pictures.
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Andrew Smith commented,
Some context is usually needed when looking at these reported numbers. Some of them include travel and ticket bookings some consider internet banking and buying airtime as an online transaction an...
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Andrew Smith commented,
A mobile strategy is crucial particularly in South Africa where mobile penetration and use is one of the highest in the world. However the conversion rate (the percentage of “browsers” who checkou...