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Articles

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  • The power of "If" in Conflict Resolution

        “Somewhere between right and wrong there is a garden. I will meet you there.” (The poet Rumi)I recently came across this beautiful quotation and it started me thinking about conflict – be ...

  • Why Do We Need a Code of Conduct?

        I have recently been assisting an NGO with developing Human Resource related policies. It has been a challenging experience and one with which I am sure many small business managers can re...

  • The art of delegation

      The art of delegation is about showing confidence in your staff, and your ability to hire the right people. Leading people by the hand means two of you are doing the work of one.An inability...

  • Unions - Harmony vs. Conflict?

    Unions can have a devastating impact on your production due to a protracted dispute or stay-away One of the biggest fears for small business is the potential for conflict with labor union represen...

  • Redefining success for small business

    Do small business owners ever get to the point where they feel successful? Small business owner Debbie Logan (Organic, Natural and Whole-Food Emporium) says few of them do. “So much of our time is...

  • Why you should become a public speaker

      Most of us would never willingly offer ourselves up for a public speaking engagement. Psychology Today says it’s the thing we fear more than death! But consider the benefits from a business poin...

  • Small businesses are vital

     Small businesses are vital to the local economy. Truth or “Alternative Fact”? The newspapers and business journals tend to focus on the impact of large business and the winners and losers in the m...

  • Entrepreneurs Do Not Like Risk

    Entrepreneurs do not like risk. That’s why everyone’s an entrepreneur“ I am not an entrepreneur because I do not like taking risks.” Words people often use to explain why they have not taken the en...

  • Jenna said so

    What I discovered behind the dazzling beauty and glamour of the Jenna Clifford jewelry brand is a tough woman who questions all the rules and sees beyond outward appearance. Jenna takes her whole ...

  • 5 Steps to improving survey feedback you get

    Every organization values feedback. But what's the best way to make sure it's high quality? Here are 5 steps to guide you: Never forget this simple question:  Can our (prospective) customer pay fo...