Solving the experience dilemma with the golden ticket
Working at a small business can be one of the most rewarding career moves you make. Unlike large corporates, small businesses offer hands-on experience, a close-knit team environment, and the chance to grow with the company. But getting the job takes preparation, especially when every hire counts.
Here’s how to stand out and make the most of your opportunity:
Why work at a small business?
- You learn more, faster: You’ll often wear multiple hats and gain experience across departments.
- You’re more visible: Your work is noticed and appreciated. You won’t get lost in a crowd.
- You grow with the business: As the company expands, new roles and responsibilities open up.
- You work closely with leadership: You’ll likely work directly with the business owner or manager.
- Small isn't always that small: In South Africa, a small business can turn over up to R30 million a year. These are serious businesses with big goals—and real opportunities for growth.
- Getting experience and guidance: When you work at a small business, the owner often invests directly in you. This hands-on mentorship and personalised guidance can be incredibly valuable, often worth more than traditional perks and benefits. You'll gain practical experience and insights that are tailored to your growth, making it a truly enriching opportunity.
Before the interview: How to prepare
1. Research the business
- Look up their website, social media, and products/services.
- Understand their mission, values, and target market.
- Show that you care about their work, not just getting a job.
2. Know the role
- Study the job description and required skills.
- Think of examples where you’ve done similar work (even if informally).
3. Prepare your story
- Why do you want to work there?
- What can you bring to a small team?
- How have you shown initiative or solved problems before?
4. Update your CV
- Keep it short and easy to read (1–2 pages).
- Include volunteer work, side hustles, or anything that shows responsibility.
- Tailor it to the role—use the job description as your guide.
5. Practice your answers
- Common questions include:
- “Tell us about yourself”
- “What are your strengths and weaknesses?”
- “Why do you want to work here?”
- “Describe a time you solved a problem”
Interview Dos and Don’ts
✅ DO:
- Dress neatly and appropriately
- Arrive early or on time
- Bring a printed copy of your CV (even if sent by email)
- Greet everyone politely and with a smile
- Show interest by asking questions about the business
- Highlight how you can help the business grow
❌ DON’T:
- Speak negatively about past jobs or employers
- Arrive late or unprepared
- Talk too much without listening
- Oversell or make promises you can’t keep
- Check your phone or appear distracted
After the Interview
1. Send a thank you message
- A quick email or WhatsApp saying thank you shows professionalism.
2. Follow up politely
- If you haven’t heard back after a week, check in respectfully.
Final tips for young job seekers
- Be honest. Show who you are and what you can offer.
- Enthusiasm goes a long way. Small business owners want people who care.
- Show up ready to learn, adapt, and help where needed.
Getting a job at a small business can open doors to lifelong growth and opportunity. With the right preparation and mindset, you’ll be ready to step into a role where you can make a real impact.
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