Change Gear - Step 3 - Ideate and innovate

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Creating new ideas for success.

Now that you’ve assessed your current position and financial fitness, it’s time to get creative. This step is all about generating innovative ideas that align with your business’s values, strengths and market opportunities. The goal is to come up with as many ideas as possible, without worrying about their feasibility just yet.

Here’s how to spark creativity and drive ideation within your team.

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Why innovation is necessary

Innovation is crucial for business growth and sustainability. It helps companies stay competitive, meet evolving customer needs, and explore new opportunities. Without continuous innovation, businesses risk stagnation and becoming obsolete. By embracing innovative practices, businesses can adapt to changes, drive growth, and create value for their stakeholders.

Here’s a closer look at why innovation is essential in four key areas:

  • Exploring new products or services
    Constantly developing new products or services keeps your business ahead of competitors, helps you address changing customer needs more effectively, and creates additional revenue streams, boosting overall sales and profitability. To do this, conduct market research to identify unmet needs, host brainstorming sessions to generate ideas, and conduct feasibility studies to assess the practicality, cost, and potential market impact of these new offerings.

  • Adopting new technologies
    New technologies can streamline operations, reduce costs, improve productivity, enhance customer interactions, and ensure your business remains relevant and competitive in an ever-changing market. Stay informed about emerging technologies through research, assess their potential impact through feasibility studies, and test them on a small scale through pilot programs before full implementation.

  • Targeting new customer segments
    Reaching new customer segments increases your market size and revenue potential, diversifies your customer base to mitigate risks, and provides valuable insights that drive further innovation and help tailor your offerings to meet diverse needs. Reevaluate your market segmentation to identify new segments, develop detailed customer profiles to understand their needs, and create targeted marketing campaigns to resonate with these new segments.

  • Entering new markets
    Expanding into new markets offers significant growth opportunities, diversifies revenue sources to reduce reliance on a single market, and establishes your business as a leader, creating a competitive edge. Conduct thorough market research to understand new market demographics and preferences, develop a detailed market entry strategy, and implement pilot programs to test your offerings and strategy before a full launch.
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Innovation sparking activities

Brainstorming

Brainstorming sessions allow team members to think freely and share a wide range of ideas without immediate judgment. This open environment encourages creativity and ensures a diverse set of ideas are considered, increasing the chances of finding innovative solutions.

Classic Brainstorming

  • Preparation: Choose a facilitator and set a clear objective for the session.
  • Guidelines: Encourage free thinking, no criticism, and build on others’ ideas.
  • Activity: Have everyone write down their ideas on sticky notes and place them on a whiteboard.
  • Discussion: Group similar ideas together and discuss their potential.

Brainwriting

  • Preparation: Distribute paper and pens to all participants.
  • Guidelines: Set a timer for 5 minutes.
  • Activity: Have everyone write down three ideas, then pass their paper to the next person to build on those ideas.
  • Iteration: Repeat the process until each paper has been built on by several people.

Mind mapping

Mind mapping helps in structuring brainstorming sessions by visually laying out ideas in relation to a central concept. This method fosters a deeper understanding of how different ideas connect and interact, which can lead to more comprehensive and innovative solutions.

Activity

  • Preparation: Draw the main topic in the center of a large sheet of paper or whiteboard.
  • Activity: Have team members add branches with related ideas and sub-branches for more detailed thoughts.
  • Discussion: Review the mind map together, discussing connections and identifying clusters of promising ideas.

Role Storming

Role storming encourages participants to think from different viewpoints by assuming various roles. This method can uncover insights and ideas that might not emerge from a single perspective, leading to more innovative solutions.

Activity

  • Preparation: Assign each participant a different role (e.g., customer, competitor, investor).
  • Activity: Have participants brainstorm ideas from the perspective of their assigned role.
  • Discussion: Share and discuss the ideas generated from each role, looking for unique insights and opportunities.

Six Thinking Hats

The Six Thinking Hats method promotes comprehensive thinking by assigning different thinking styles to participants. This ensures that all aspects of a problem or idea are considered, from analytical and emotional perspectives to creative and organisational viewpoints.

Activity

  • Preparation: Explain the six thinking hats and their meanings. 
    Activity:  Assign each participant a different hat and have them generate ideas based on their hat’s perspective.
  • Discussion: Rotate the hats among participants and continue generating ideas from different perspectives.

SCAMPER Technique

This exercise will help you generate innovative ideas and solutions by systematically thinking through different aspects of your problem or challenge using the SCAMPER method. SCAMPER stands for Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, and Reverse. Each prompt encourages you to think differently about your problem and come up with creative solutions.

Activity

  • Preparation: Clearly state the business problem or challenge. Ensure everyone understands it by writing it down and discussing it briefly. Set up a workspace with a large board or digital canvas, sticky notes, and markers. Explain each SCAMPER element and how it can be used to generate ideas.
  • Activity: Encourage team members to think about what elements of the product, process, or service can be changed by each SCAMPER element.
  • Discussion: Once all SCAMPER elements have been explored, review and discuss the ideas generated. Group similar ideas together and discuss how they can be combined or refined into actionable solutions.

Abstract concept exploration exercise

This exercise encourages abstract thinking and innovative problem-solving by using imaginative images to inspire new ideas. We will use three images to help stimulate creativity and apply abstract concepts to the challenges you face.

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Preparation
Clearly state the business problem or challenge. Ensure everyone understands it by writing it down and discussing it briefly. Use the three images: astronaut painting stars, tightrope walker with balloons and clocks and girl reading underwater, or pick your own. Set up a large board or digital canvas, and have plenty of sticky notes and markers ready.

Activity

Observation phase

Display the images and remind everyone of the business challenge. Ask team members to spend a few minutes silently observing each image and jotting down their thoughts and feelings on sticky notes.

Prompts:

"What do you see in this image?"

"What feelings does this image evoke?"

"What details catch your eye?"

"How does this image make you think about our problem?"

Interpretation phase

Group team members into pairs or small groups to discuss their observations. Have them make connections between the images and the business challenge, considering how elements of each image could represent aspects of the problem

Prompts:

"How might the astronaut painting stars relate to our need for innovation?"

"What could the tightrope walker teach us about balance in our project?"

"What story is this image telling us about our challenge?"

"If this image were a solution, what would it look like?"

Discussion

Synthesis phase

Have each group present their ideas to the whole team. Place sticky notes on the board, grouping similar ideas together. Discuss how these abstract concepts can inspire innovative solutions to your problem.

Prompts:

"Which ideas resonated the most and why?"

"How can we apply the concept of 'balance' from the tightrope walker to our project?"

"What new strategies can we develop from the creativity symbolised by the astronaut painting the stars?"

"What elements of the girl reading underwater can we incorporate to encourage deep learning and exploration?"

This exercise uses abstract imagery to stimulate creative thinking and generate innovative solutions. By connecting these images to your business challenges, your team can explore new perspectives and develop actionable ideas.

Transforming threats and weaknesses into opportunities

Explore threats and weaknesses from your SWOTA analysis and devise strategies to turn them into strengths and opportunities, encouraging innovation and adaptability.

Here are examples of turning threats into opportunities:

  • Market saturation: Diversify your product line or explore niche markets.
  • Emerging competitors: Analyse competitors' offerings and identify areas for improvement.

Here are examples of turning weaknesses into strengths:

  • Limited online presence: Invest in a digital marketing strategy.
  • Customer service Issues: Transform customer service weaknesses by implementing new technologies or training programs.

ACTION

Ideate and Innovate

Download and complete your Innovation Template to identify the most strategic way to apply your creative solutions to your business.

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